The Frontier Operating System

Hey there,

Welcome to Issue #002 of ADAverse Insider.

Last time we looked at what a Frontier Firm is. This one is about how it runs.

I call it the Frontier Operating System. It sets out how work flows between Robots (Automations), AI Agents and People, and it is what turns a handful of AI tools into a Frontier Firm.

Here are this month's Top 3.

Top 3 hot topics

1. 01

   What is the Frontier Operating System?

   The Frontier Operating System is how a Frontier Firm decides how work flows. Robots (Automations) take the repeatable work, AI Agents take the work that needs reasoning, and People keep the judgement calls, all sitting on shared data and clear governance. The Frontier Firm is the destination. The Frontier Operating System is the blueprint.

   Read full article
2. 02

   Why disconnected AI projects fail to scale

   Most organisations start in pockets. A chatbot in one team. A pilot in another. Each one works on its own, but none of them share data, rules or a view of where people fit, so each one stalls when it meets the next team's process. Scale comes from the operating model underneath the tools.

   Read the IT Brief article
3. 03

   How to decide what Robots (Automations), AI Agents and People should each do

   It starts with a simple question: who, or what, is best placed to do this piece of work? Robots (Automations) take the repeatable, rules-based work. AI Agents take the work that needs reading, interpreting and recommending. People keep the judgement, the relationships and the exceptions.

   Read full article

This month on the podcast

More from the podcast

• Ep008: The AI-Powered Human
• Ep007: From Pilot to Frontier Firm
• Ep006: PAL Power
• Ep005: Your Data Health Check
• Ep004: Modernising Insurance
• Ep003: Protecting PII in the Age of AI
• Ep001: Automation Alliance to ADAverse

Next month I'll go deeper on the three types of work, and how to sort any task into the right one.

Until next time, stay curious.